shipping

Shipping & Returns

Shipping & Delivery

We aim to deliver your order quickly and accurately. Below you'll find everything about our shipping and delivery process.

Processing time

Orders are processed within 1–3 business days. Once your order ships, you'll receive an email with tracking details.

Delivery time

Average delivery time is 3–7 business days, depending on your location. Delays may occur during high-demand periods or due to customs procedures.

Shipping method and origin

All orders are shipped directly from our supplier in China. For this reason, customs fees may apply depending on your destination country.

Shipping costs

Shipping is free on every order.

Shipping responsibility

  • If tracking information shows the package has been delivered, responsibility lies with the customer.
  • Please double-check your address carefully; address errors must be reported within 24 hours of placing the order.

Return Policy

At WriteItWithLove, we do everything we can to keep our customers happy. Still, you may wish to return a product. Below, we clearly explain our return policy.

Return conditions

  • Returns can only be requested once you have physically received the item.
  • Return shipping costs are entirely the customer's responsibility, including international shipping costs.
  • The book must be unused and unwritten in, with no pages filled in, and in its original condition.
  • You're welcome to look through the book, but it must not have been written in.

Return process

  1. Request your return via our contact page within 30 days of receiving the item.
  2. We'll provide you with the return address of our supplier's warehouse.
  3. Ship the item back at your own expense, including any potential shipping or customs costs.
  4. We recommend always using a trackable shipping method.

Refund

Once the item is received at the return address and its condition is approved, your purchase amount will be refunded within 14 days via your original payment method.

Responsibility

  • We are not responsible for lost packages if tracking shows the order was delivered to the address provided by the customer.
  • If an incorrect address was entered, responsibility lies with the customer.
  • Address errors must be reported within 24 hours of placing the order.

Contact

For any questions about shipping or returns, visit our contact page.